How to CONTACT US

Cancellation policy

A “booking contract” is a reservation of a room or rooms, for an agreed period, accepted

by us. A provisional booking will be held 7 days after the initial enquiry. Written

confirmation together with a deposit equivalent to the cost of the first night stay is

required.If no deposit is received within 7 days , the booking will be deemed to have been

cancelled. No refund of deposit will be made in the event of a cancellation.

Cancellation within 14 days before arrival, guests are responsible for the full cost of the

booking for the reserved period unless the room is re-let. If guests are departing earlier

than scheduled the same cancellation policy applies. There will be exceptions for special

cases.

We cannot take responsibility for loss caused by factors which we cannot control, such as

disruption to timetables , or ferry cancellation as a result of strike action, mechanical

breakdown or adverse weather conditions. We recommend that travel insurance be

purchased to cover such eventuality.

Payment

We regret we are unable to process credit cards. The balance of payment is required at

time of departure, and may be made in cash, sterling cheque with bankers card, or sterling

denominated travelers checks. Full banking facilities and bank machines are located close

by.

Check-in and check out

Check-in: between 16.00 p.m. and before 20.00 p.m.on day of arrival.

Check out: before or no later than 10.00 a.m.on day of leaving. If not, we reserve the right

to charge you for an extra night’s accommodation per person.

Smoking

Smoking is not permitted in our house.

If smoking is discovered in the rooms guests will be asked to leave and to pay £ 150.00

towards complete cleaning and steaming of the bedroom bedding, carpet and curtains.

Damages

Any damage caused to our property has to be reported to us immediately. Guests will be

responsible for the repair or replacement of any breakages, loss or damage to our property

and furnishings and will have to pay before departure.

Guests will be charged £ 14.00 for the loss of keys: key bedroom and front door key.

Low alcohol policy

Please note that only moderate drinking is allowed.

Our house offers a quiet, civilised atmosphere and this must be appreciated by our guests

at all time.

Guests are also requested to keep noise to a minimum after 10 p.m. :television and radio.

Guest responsibility

Cars parked at owners risk. Make sure all doors are locked.

No responsibility is accepted by us for any loss ,damage or injury to person or property.

We reserve the right to terminate your booking immediately without being liable for a refund

or compensation where you engage in unacceptable behaviour that causes disturbance to us

or our guests.

Pets

No pets are allowed in our house.